Jeff Warner

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Mobile devices and wireless networks have evolved tremendously in the last decade to a point where anytime, anywhere access to enterprise data is becoming more of a reality. However, as pervasive as mobile technology has become, the certainty of always having a solid connection with sufficient bandwidth is still a question mark. As enterprises go beyond wireless e-mail and begin mobilizing field sales and service applications, it is imperative that productivity doesn't falter due to an unreliable wireless connection. To illustrate this point, consider the following examples enterprises are faced with today: A field sales representative for an industrial equipment company updating key customer relationship management (CRM) information during the flight home A field service technician for an electric utility inspecting power transformers in the remote wilderness A heal... (more)